Property enquiries and follow-up in one place.
The need: A real estate company needed a central place to manage enquiries, maintain follow-up and retrieve prospect conversations across channels.
What we built: An enquiry funnel connected to a CRM, with a three-email check-in sequence and notifications when a prospect submits the form. Website contact buttons and social links make it easier for customers to reach the company.
The CRM provides a contact database for new-property emails. Centralised email and connected social conversation history makes earlier exchanges easier to retrieve, instead of relying on separate searches across channels.
Customer journey:
Website enquiry → CRM record → three check-in emails → ongoing new-property communication.
This example describes the implemented workflow. It does not claim a measured increase in sales, conversion or hours saved.